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Jon Sutton

Executive Director, Empowering Students

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How do I get organizations to respond to me?

For the organization I run, we go out and solicit information from people. We will call or email organization X, Y and Z and ask them to answer a few questions for us so we can put their information up on our website. The goal one we do that is we promote our website to students so that they, the students, can find an organization to volunteer at outside of the Red Cross or United Way.

My problem is: we have the hardest time getting organizations to respond to us. When we email, the response rate is low. When we call, we sometimes get shut down (even though we mention the service is free) or they simply are not interested or, most often, they don't follow through and never get us the information.

Perhaps it's because we have had little measurable success? How can we get these organizations to answer a simple nine question survey so that we can help them get volunteers?!


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  • Apr 17 2012: Are you contacting the PR departement and they are just hanging up when you call?
    Also, while you probably believe that your idea is a gift to mankind, most people who call "with a free, helpful service" are trying to push some salespitch to solicit money from the company.
    Also, when you say "free", are you saying that you or any of your friends/family will never, ever, make a profit from running this organization? And is this regulated by some form of paperwork that assures the corporation that this is a truly free service for them? Otherwise, that's a start.

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